Customer Service Index (CSI) Study: Highest Ranked Mass Market SUV Brand

Residual Value Award Winner

SUV of the Year: Contender

Fuel Type: Electric
Fuel Quality: 0
Max HP: 0 at 0
Max Torque: 0 at 0
Oil Capacity: 0
Bore: 0
Stroke: 0
Displacement: 0
Block Type: 
Cylinders: 0
Aspiration: 
Fuel Induction: 
Cam Type: 
Valves: 0
Valve Timing: 
Compression: 0


Electric 233hp 240ft. lbs.

Air filtration: 
Front air conditioning: automatic climate control
Front air conditioning zones: dual
Rear vents: second row


Air Conditioning

Airbag deactivation: occupant sensing passenger
Front airbags: dual
Knee airbags: dual front
Side airbags: front
Side curtain airbags: front,rear


Airbags

Antenna type: diversity,element,mast
Auxiliary audio input: Bluetooth
Digital sound processing: 
Premium brand: harman/kardon
Radio: AM/FM,HD radio,touch screen display,voice operated
Radio data system: 
Satellite radio: SiriusXM
Speed sensitive volume control: 
Subwoofer: 1
Surround sound: 
Total speakers: 10
Watts: 576


Audio System

ABS: 4-wheel
Braking assist: 
Cornering brake control: 
Electronic brakeforce distribution: 
Electronic parking brake: auto off
Front brake type: ventilated disc
Power brakes: 
Rear brake type: ventilated disc
Regenerative braking system: 


Brakes

Armrests: rear center with cupholders,rear folding
Center console trim: satin chrome
Door trim: vinyl
Floor mat material: carpet
Floor material: carpet
Floor mats: front,rear
Heated steering wheel: 
Interior accents: metallic-tone
Shift knob trim: satin chrome
Steering wheel trim: leather


Comfort Features

Active parking system: semi-automatic
Adaptive cruise control: 
Adaptive stop and go cruise control: fully automated
Ambient lighting: color-adjustable
Assist handle: front,rear
Autonomous lane guidance: lane changing
Cargo area light: 
Center console: front console with armrest and storage,illuminated
Courtesy lights: door
Cupholders: front,rear
Easy entry: power driver seat
Footwell lights: color-adjustable
Hands-free steering: highway
Memorized settings: 2 driver,driver seat,liftgate,side mirrors
Multi-function remote: panic alarm,proximity entry system,trunk release
One-touch windows: 4
Overhead console: front
Power outlet(s): 115V cargo area,12V front,USB-C front,USB-C rear
Power steering: electric,variable/speed-proportional
Power windows: lockout button
Push-button start: 
Reading lights: front,rear
Rearview mirror: auto-dimming
Remote engine start/cabin preconditioning: 
Steering wheel: tilt and telescopic
Steering wheel mounted controls: audio,cruise control,multi-function,phone,voice control
Storage: cargo tie-down anchors and hooks,door pockets,front seatback,grocery bag holder
Universal remote transmitter: Homelink - garage door opener
Vanity mirrors: dual illuminating
Wireless charging station: front


Convenience Features

4WD type: full time
Drive mode selector: 


Drivetrain

Battery: maintenance-free
Battery saver: 
EV battery capacity: 74.7 kWh
EV on-board charger rating: 11 kW
Electric charge cord: auto switching 110V/240V
Electric motor battery type: lithium ion
Electric motor charger: DC fast charging
Electric motor charger connector: NACS (SAE J3400)
Electric motor charging time (240V): 8 hours
Electric motor miles per charge: 278


Engine

Active grille shutters: 
Bumper detail: front underguard,rear underguard
Door handle color: body-color
Fender lip moldings: black
Front bumper color: body-color
Grille color: black surround,body-color
Headlight bezel color: black
Mirror color: black
Rear bumper color: black
Rear spoiler: roofline
Rear spoiler color: body-color
Rear trunk/liftgate: liftgate,power operated,sensor-activated
Rocker panel color: black
Window trim: black


Exterior Features

Connected in-car apps: Google POIs,Google search,SiriusXM Travel Link,Yelp
Infotainment: Subaru Infotainment System
Infotainment screen size: 14 in.
Smartphone integration: wireless Android Auto,wireless Apple CarPlay


In Car Entertainment

Clock: 
Compass: 
Customizable instrument cluster: 
Digital odometer: 
External temperature display: 
Fuel economy display: range
Instrument cluster screen size: 7 in.
Multi-function display: 
Trip odometer: 
Warnings and reminders: lamp failure,low battery,low washer fluid,maintenance due


Instrumentation

Daytime running lights: LED
Exterior entry lights: approach lamps,puddle lamps
Front fog lights: LED
Headlight cleaners: 
Headlights: LED,auto delay off,auto high beam dimmer,auto on/off,self-leveling,wiper activated
Rear fog lights: 
Taillights: LED


Lights

Side mirror adjustments: power,power folding,reverse gear tilt
Side mirrors: heated,integrated turn signals


Mirrors

Roof

Automatic emergency braking: front,front pedestrian,intersection/junction cross,intersection/junction turn,rear,rear pedestrian
Blind spot safety: sensor/alert
Camera system: surround view
Camera system washer: rear
Check rear seat reminder: 
Child safety door locks: 
Child seat anchors: LATCH system
Cross traffic alert: front,rear
Crumple zones: front,rear
Driver attention alert system: 
Evasive steering assist: 
Impact absorbing seats: dual front
Impact sensor: alert system,battery disconnect,door unlock
Lane deviation sensors: 
Lane keeping assist: 
Parking sensors: front,rear
Pedestrian safety sound generation: 
Pre-collision warning system: audible warning,intersection/junction cross,intersection/junction turn,pedestrian detection,visual warning
Rear pre-collision warning system: pedestrian detection
Rearview monitor: in dash
Safety brake pedal system: 
Traffic sign recognition: 
Vehicle exit safety system: 


Safety

Emergency locking retractors: front,rear
Front seatbelts: 3-point
Rear seatbelts: 3-point
Seatbelt force limiters: front
Seatbelt pretensioners: front,rear
Seatbelt warning sensor: front


Seatbelts

Driver seat: heated
Driver seat power adjustments: 10,height,lumbar,reclining
Front headrests: 2,adjustable
Front seat type: bucket
Passenger seat: heated
Passenger seat power adjustments: 8,height,lumbar,reclining
Rear headrests: 3,adjustable
Rear seat: heated
Rear seat folding: flat
Rear seat manual adjustments: reclining
Rear seat type: 60-40 split bench
Upholstery: vinyl


Seats

Anti-theft system: alarm,vehicle immobilizer
Power door locks: anti-lockout,auto-locking


Security

Hill holder control: 
Off-road driving assist: hill ascent,hill descent
Stability control: 
Traction control: 


Stability and Traction

Front shock type: gas
Front spring type: coil
Front stabilizer bar: 
Front struts: MacPherson
Front suspension classification: independent
Front suspension type: lower control arms
Rear shock type: gas
Rear spring type: coil
Rear stabilizer bar: 
Rear suspension classification: independent
Rear suspension type: double wishbone


Suspension

Driver assistance app: roadside assistance
Electronic messaging assistance: voice operated,with read function
Hands-free phone call integration: voice operated
Navigation data: real time traffic,send destination to vehicle
Navigation system: over-the-air map updates (OTA),touch screen display,voice operated
Smart device app compatibility: Subaru Solterra Connect
Smart device app function: EV battery charging control,engine start/cabin preconditioning,horn/light operation,lock operation,maintenance scheduling,maintenance status,phone as a key,security event/collision alert,vehicle location
Wi-Fi: hotspot
Wireless data link: Bluetooth


Telematics

Spare tire kit: inflator kit,tire sealant
Tire Pressure Monitoring System: 
Wheels: aluminum alloy with painted accents


Tires and Rims

Front wipers: integrated washer jets,rain sensing,variable intermittent
Heated windshield wiper rests: 
Laminated glass: acoustic front side,acoustic windshield
Liftgate window: fixed
Power windows: remotely operated,safety reverse
Rear privacy glass: 
Window defogger: rear


Windows

Cargo area floor mat: carpet,rubber/vinyl
Door sill trim: illuminated scuff plate
Floor mat material: rubber/vinyl


Ashtray: 
Cargo cover: retractable
Storage: cargo net,organizer
Sunshade: windshield
Tool kit: 


Bike rack: 
Body side moldings: body-color
Bumper detail: rear protector
Fender lip moldings: body-color
Mudguards: front,rear
Paint: pearl,premium
Paint protection: door edge guards
Special graphics: 


Towing and Hauling

Front Brake Diameter: 12.9
Rear Brake Diameter: 12.5


Length: 184.6
Wheelbase: 112.2
Height: 65.0
Ground Clearance: 8.3
Width: 73.2
Front Track Width: 63.0
Rear Track Width: 63.4


Exterior Dimensions

Cargo Volume: 23.8
Passenger Volume: 97.5
Cargo Volume All Rear Seats Down: 63.5
Interior Volume: 121.3


Interior Dimensions

Head Room 1st Row: 38.8
Head Room 2nd Row/Rear: 38.0
Hip Room 1st Row: 54.4
Shoulder Room 1st Row: 58.0
Shoulder Room 2nd Row/Rear: 55.0
Leg Room 1st Row: 42.1
Leg Room 2nd Row/Rear: 35.3
Standard Seating: 5
Max Seating: 5
Seating Rows: 2
Hip Room 2nd Row/Rear: 44.8


Seating

Gross Vehicle Weight Range: 5001-6000
Curb Weight: 4475
Gross Vehicle Weight Rating: 5645


Weights and Capacities

Front Wheel Size: 20.0 x 7.5
Rear Wheel Size: 20.0 x 7.5
Front Wheel Diameter: 20.0
Front Wheel Width: 7.5
Rear Wheel Diameter: 20.0
Rear Wheel Width: 7.5
Tire Type: All Season
Front Tire Description: 235/50R20 100V
Rear Tire Description: 235/50R20 100V


Wheels and Tires

2026 Subaru Solterra

Detail: Direct-Drive Automatic
Gears: 1


2026 Subaru Solterra

Key Features

Available Colors

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